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Okcoin Reviews Read Customer Service Reviews of okcoin com 3 of 62

From first time bitcoin buyers to institutions trading an advanced portfolio of cryptocurrencies, traders turn to Okcoin to get the most out of their trades. While the exchange may not be the best option for most traders in terms of its high fee structure, OKCoin do take the security of its platform seriously! OKCoin’s trading fees are structured into 11 tiers, ranging from P0 to P10, based on your 30-day trading volume and the specific cryptocurrency you trade. OKCoin supports 75 cryptocurrencies for trading, which gives users a decent range of options.

Traders who prioritize lower fees as a key factor in their trading strategy may want to explore alternative platforms that offer more competitive fee structures. Simply put, the exchange partners with cybersecurity experts, conduct internal audits and use a microservices architecture to verify and authorize every account request, protecting your identity. So if you’re looking for an exchange with low trading fees, we suggest opting for better alternatives like MEXC Global, Binance, and KuCoin. Premier account holders enjoy instant funding, liquidity options, lower transaction fees, and round-the-clock customer service. Okcoin makes it easy for users to use DCA to build their crypto holdings gradually over time. With margin trading, you can long or short-sell Bitcoin and other cryptocurrencies using leverage up to 10 times!

Hence, seasoned traders can consider better alternative platforms that cater to their needs for more sophisticated strategies and market analysis. In conclusion, OKCoin exchange proves to be a commendable choice for beginners entering the cryptocurrency space. This means that if you’re interested in popular and well-known cryptocurrencies, it’s not a problem.

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OKcoin, may you continue with your long term goals of expanding the possibility for all to obtain and trade crypto currency. In addition Lightning Network is available for sending BTC, which not many exchanges make available to their customers. I've been a customer of OKcoin for approximately 12 months and my opinion is the exchange is thinking of long term growth.

Hi Benjamin, thanks for taking the time to reach out. Im in the same boat They have frozen my acct and wont let me withdraw my money. Has anyone gotten their money back yet? We're happy to hear you've been enjoying the platform. I trust them enough to leave my bitcoin in the wallet. As for trading pairs, we have the USDT/USDC pair available on the website.

Supported Currencies

It is not difficult to see market data, place trades, and see your balances. The whole process of setting up is also facilitated and normally takes less than 24 hours to verify the identity and start trading. Tooltips and learning resources are also provided in the platform to enable the user to learn about the platform. It also manages trades well when the market is volatile, and it displays data effectively. Real-time charts include tools for technical analysis, such as drawing tools and indicators.

OKCoin Blocked My Account for 3 Months

By the end of the month, they successfully pushed the platform to release my money, and the full amount finally hit my bank account. They kept demanding strange fees—liquidity fees, wallet verification charges, even a “withdrawal acceleration fee.” Every attempt I made was blocked, and support kept repeating the same scripted responses. As a global, regulated cryptocurrency exchange, we enable customers to easily transition between crypto and the US dollar, euro, and Singapore dollar. Hi John, thanks for taking the time to leave a review. Thanks for your supportive review!

It sounds like the risk team flagged your account for review and just needed additional documentation to reactivate it. This is starting to look like a pattern based on the reviews. Good bitcoin exchange for beginners. If you have any questions or further feedback, feel free to send us a message on Twitter @okcoin. Its user-friendly interface, extensive educational resources, and straightforward trading features provide a supportive environment for those new to trading.

Unable to remove an account easily

  • Additionally, on the price pages for each cryptocurrency, they provide a short description and links to the official website, white paper, and Twitter account of that specific cryptocurrency.
  • If they haven’t taken your money yet, try to get it away from them because they will rip you off.
  • It’s a smart strategy for investing during a bull market.
  • We use dedicated people and clever technology to safeguard our platform.

I have to say that i have been using OKcoin for over a year and they have become MY exchange. You can also reach out to them directly at Please check the email address you used to sign up for a message from the team with instructions on how to regain access to your account. Hi Geoffrey, thank you for taking the time to reach out. This must be the worst customer service I ever experienced.

I would lik to be able to trade aesily

Regarding OKCoin’s educational content, the exchange covers all the basics. Yet, it’s worth noting that each method has different deposit limits. Whereas, if you already have crypto, deposit it using your OKCoin https://forex-review.net/okcoin-review/ wallet’s crypto address.

Please reach out to us on Twitter @okcoin with a description of what seemed to happen and our escalations team will gladly work on a resolution. Hi Brian, thanks for taking the time to reach out. I have disappointed for the online support that I reported the problem of loss over 1,000 FTM tokens over 2 months and still have no specific answer and reply back. If you don't see it, please try checking your spam folder or reach out to them directly at for assistance. If that is the case, you should have gotten an email from us with the next steps needed for your account to be reactivated.

The Trustpilot Experience

The exchange provides users with various options for secure fund withdrawals, including bank transfers, Epay, and Prime X account transfers. However, considering the fee in different tiers, it is worth noting that this exchange charges higher fees than the industry standard. OKCoin also serves as a super cool margin trading platform for its users. Furthermore, Okcoin supports this feature without charging transaction fees, network gas fees, or ongoing maintenance fees.

  • Hi Jim, thanks for taking the time to reach out.
  • In fact, everything is nicely labeled and easy to understand.
  • It asks me to deposit so they can release my funds?
  • I have repeatedly requested assistance through the support e-mail (there is no phone number or chat).

Please help me withdraw my money in my…

Last but not least, OKCoin Premier is an exclusive program for experienced traders and business partners. So, if you’re looking for a straightforward way to invest in crypto, DCA with Okcoin is worth considering! It’s a smart strategy for investing during a bull market. So, if you’re up for some high-powered trading action, Okcoin’s got you covered!

I have repeatedly requested assistance through the support e-mail (there is no phone number or chat). No reason is stated for the block; the company has not given me a way to unblock or release my funds. 3 months my account is blocked with $3k in the account. Thanks for your positive review, Jovan!

In general, OKCoin fees are one of the most economical exchanges. I suspect that it continues to be propelled by vision, through its low-fee spot markets, fiat on-ramps, staking rewards, and OTC services. Since the beginning, the mission of the OKCoin exchange has been to make crypto investing and trading available to anyone, anywhere. Especially when you see how easy you can remove your account with other exchanges.

They took $211,980 of my assets and declined all my requests for a refunds until i took the issue to ROSE LANE (GP) that was when they obliged I lost $34,765 on a platform that pretended to be professional until I tried to withdraw. For the first time, things started moving. They immediately took action, documented all the irregularities, and confronted the platform on my behalf.

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Thanks for your positive review, Noel! Hi there, thanks for providing this feedback. Hi Jim, thanks for taking the time to reach out. Customer service doesn’t respond and I don’t know how to get it out! You have held my money hostage for months! Hi John, thanks so much for your feedback!

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